ORDERING QUESIONS:
Q: What flavors do you offer?
A: You can find our flavor choices here: HERE
Q: Do you ship?
A: Yes! We ship within the United States and to APO addresses via USPS priority mail.
Q: Do your products ship with ice packs or Dry Ice?
A: No they do not they are fine at room temperature during transit. During the warmer months certain flavors might melt but they are still perfectly safe to eat and will still work exactly as they should! Just be sure to put them in the freezer when they arrive (oils might separate a bit during transit but once frozen will re-absorb This is completely normal and they are still just as effective and safe!)
Q: Do you offer sales?
A: Yes! Please “LIKE” us on Facebook and “Follow” us on Instagram.
Q: Once I place an order how long will it take to get my order?
A: All orders are made fresh to order within 7 baking days of ordering. Our baking days are Tuesday through Friday. They will be shipped as soon as they are ready and will take 2-5 days to arrive.
Q: Do you sell Gift Certificates?
A: Yes! You can find them under the “Shop” tab
Q: Do you send samples?
A: We do not. Lactation products can take 5-7 days to build in your system so a sample would not be beneficial.
Q: I’m pregnant, When should I order and eat?
A: We recommend ordering between your 30-35th week of pregnancy so you can begin eating our treats the day baby is born
PRODUCT QUESTIONS:
Q: What is the difference between bars, brownies and cookies?
A: Bars are soft and chewy shaped like a brownie while cookies are also soft and chewy but much thinner and round. Brownies are a cocoa base and soft and gooey like you’d expect from a brownie. All of our products produce the same milk production increase when used in our recommended quantity
Q: Is there breastmilk in these products?
A: No! These bars have ingredients to help a woman increase their milk supply and do not contain breastmilk.
Q: How many should I eat a day?
A: We recommend eating 3 cookies a day or 2 bars/brownies or 1 bag of granola or 1 sMOOthie a day to see optimal results.
Q: What makes these treats help with lactation?
A: All of our treats have 4 milk boosting ingredients.
Q: Do you offer breastfeeding advice?
A: Yes! You can book a consultation with Lindsay here During the telephone consultation you’ll get to ask Lindsay any breastfeeding questions you have. After booking the consultation please follow the directions in listing to maximize your time. Consultations include follow up communication and a MOO n Cookies coupon code for a future order
INGREDIENTS AND PRODUCT INSTRUCTIONS
Q: Can you accommodate allergies?
A: YES! We offer, dairy, egg, soy, and nut free and almost all of our treats are gluten free. Read more here: HERE
Q: Do you have a vegan option?
A: Yes! Bars can be made vegan. They can be ordered HERE
Q: Do your products contain Fenugreek?
A: No they do NOT. Fenugreek can actually hurt many moms milk supply so we avoid it.
Q: How do I store MOO n Cookies treats?
A: It is recommend to freeze bars, brownies and cookies upon arrival and thaw out as needed (or eaten frozen….many customers have said they taste like a candy bar frozen) for up to 6 months. Our granola should be stored in the fridge and is good there for 4 weeks. SMOOthies are shelf stable and good for 12 months.
Q: How do I thaw my Bars/Cookies/Brownies?
A: The easiest way is leaving them on counter for about 2 hours. If you need sooner you can microwave for 20 seconds to thaw or eat frozen!
Q: How many calories to MOO n Cookies products contain?
A: You can find that information HERE
Q; What are the ingredients in the products
A: You can find that information HERE
RESULTS AND SAFETY:
Q: Can my husband or child eat them?
A: YES! They are probably the healthiest cookie around!
Q: Does everyone see an increase in milk production?
A: Most women will see some kind of increase. Some will see more ounces while others will see that their milk has a higher fat content.
Q: Do you offer a guarantee that the products will work?
A: No we do not, while we cannot promise you will see an increase 90% of our customers have and the few that haven’t have still enjoyed the yummy treats.
Q: How quickly will I see an increase in supply?
A: Each person is different but almost everyone sees results within 7 days! Some women see results much sooner. We recommend you eat them for at least a week to see results.
Q: I have an older baby or toddler will they still help me?
A: Yes! As long as you are nursing you can increase your supply the age of your child does not matter!
Q: Do I need to keep eating them to maintain my supply?
A: This varies among women. Some can eat them and maintain their supply after stopping and others need to continue to keep their supply up.
Q: Can I eat these while pregnant?
A: Yes! They will not help your milk production until baby is born but are completely safe while pregnant.